#12: The Big Cookie Scam
Although you may try not to let unmet expectations get to you, they often stir up mild irritation. This person felt so when they opened their package of chocolate chip cookies to find they had been misled and received less than they were expecting.
We may expect this deception to happen occasionally over the Internet, but not in the grocery aisle when we treat ourselves to yummy cookie snacks. Coincidentally, the phrase ‘customer service’ is beside the package, and somehow, this feels like a subtle comparison to less-than-ideal customer service experiences.
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