#16: Embrace the Criticism
Bad customer reviews can make or break a business. Thankfully, this local tea shop doesn’t let the haters get them down. They embrace the unhinged bad reviews that they occasionally receive from tourists. This handwritten sign features one of the tea shop’s favorite reviews from “One Angry Man on Trip Advisor.”
This tea house has the “worst afternoon tea” in the area if this one-star review has anything to say about it. We love it when small businesses lean into outrage marketing. Honestly? It works wonders. People undoubtedly remember this sign way better than any generic signage the tea house could have created.